Shipping policy

Shipping

Each Unique Organics order is prepared in small batches with care.

Please allow 2–4 business days for processing before your order ships. Once dispatched, delivery typically takes 2–7 business days, depending on the shipping method selected at checkout.

You will receive a shipping confirmation email with tracking information as soon as your order has been prepared for dispatch. If you do not see it in your inbox, please check your spam or junk folder.

Business days do not include weekends or holidays.

All orders are shipped via USPS or UPS with tracking.

Shipping Methods

Shipping speed refers to carrier transit time and does not shorten our processing time.

Priority shipping means your package is expected to move through the carrier network faster once it has shipped. Orders are still prepared in the order they are received.

Carrier delays caused by weather, service disruptions, or other circumstances outside our control may occasionally occur.

Delivery & Tracking

Once an order has been marked as delivered by the carrier, Unique Organics is unable to assume responsibility for theft or loss after delivery.

Please ensure your shipping address is complete and accurate before placing your order, including apartment or suite numbers where applicable.

Orders returned to us because of an incorrect or incomplete address may be reshipped once the package has been received back by Unique Organics and the additional shipping cost has been paid by the customer.

Cancellations

Orders begin processing shortly after they are placed.

Because of this, orders cannot be cancelled, changed, or adjusted once submitted. Please review your cart, shipping details, and order total carefully before completing checkout.

Discount Codes

Discount codes must be applied before checkout is completed.

We are unable to make price adjustments or apply promotional codes after an order has been placed.

Damaged Orders

Please inspect your order upon delivery.

If your order arrives damaged or defective, contact us within 2 days of delivery so we can review the issue and assist you.

Photos of the product, interior packaging, and exterior shipping package may be required for carrier claims.

Returns & Exchanges

Due to the personal-care nature of our hair and beauty products, all sales are final.

We do not accept returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us so we can make it right.